VersaSRS Help Desk 4.0.0
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Publisher: VersaDev
File size: 9.71MB
OS: Windows 2003, XP, 2000
Date added: 2009-10-27
Homepage: http://www.versadev.com/
Category: Business
VersaSRS Help Desk 4.0.0 Description
"FREE advanced, powerful and feature rich 100% browser based Help Desk"
EditBy: versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional WebPage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more... you can free download VersaSRS Help Desk 4.0.0 now.
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