VersaSRS HelpDesk 4.0.0 Download

VersaSRS HelpDesk 4.0.0 Description

"FREE advanced, powerful and feature rich 100% browser based Help Desk"

Edit by : VersaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional WebPage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more.

* A Low and Affordable Total Cost of Ownership – with a simplified, rapid rollout of a 100% Web-Browser Based solution.

* Ease of Deployment and Access – by being installed on a local and secure Web Server internal to an organisation - providing access seamlessly through the intranet. No special end user software is required; all that is needed is a Web Browser.

* Create, Customize & Deploy – your business can choose to either use the default Application Interface Screens - or create and customize your own System OperaTor, Technician and End Customer Portals (Inter/Intra - net) - or you can even utilize your existing business applications to create records. you can free download VersaSRS HelpDesk 4.0.0 now.

VersaSRS HelpDesk 4.0.0 Keywords

help desk, SAS, helpdesk, ASR, lpd, srs

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