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Publisher: R.D.H. LLC.
File size: 323KB
OS: Windows Vista, XP, 2000, 98, Me, NT
Date added: 2009-10-27
Homepage: http://www.remotesupportsystem.com
Category: Internet
ppo Description
"Lets you support your customers even if they are beind firewalls and routers"
EditBy: Remote Support System lets you support your customers even if they are beind firewalls and routers. With RSS you can transfer files, chat, re-boot & auto-reconnect and remotely control their PC in real-time without pre-installing software or any network changes on their side. You can even reboot the remote computer into "Safe Mode".
Super small client download (as little as 290 KB).
No 3rd party servers, you own all the required software.
Robust Auto-Reconnect feature calls you back AutoMagicall in case of internet failure.
Collects client contact information (for billing).
Tracks session time, even across multiple reboots and displays timer in the top-center of the client's display. No Guess Work on how long you spent working.
Auto-generates an invoice for the session and emails it back to you and, or the client upon completion. New in version 1.4, the ability to completely customize your invoice and accept credit cards as payment.
You can logon/Logoff the remote user and maintain your connection.
You can reboot the remote PC with auto-reconnect before login screen.
Reboot the remote PC into SAFEMODE with auto-reconnect.
Remove remote users desktop icons and desktop background to improve performace of remote connection.
Has a custom toolbox that allows you to create self-extracting tools, that will auto-download and execute with a single click on the remote PC. Great for virus removal or System Diagnostic tools.
Easy Client Distribution Setup Wizard that makes changing your EXE file easy. Change destination addresses, and other options all with a point and click. No coding experience required.
Once the session is complete client executable completely removes all files and programs from the client's pc, so they can breath easy and trust there are no "back doors." you can free download Remote Support System 1.7.2 now.
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Lets you support your customers even if they are beind firewalls and routers
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