NetHelpDesk 4.52
Downloads:
Publisher: Cnet Information Systems
File size: 17.84MB
OS: Windows 2003, XP, 2000, 98, Me, NT
Date added: 2009-10-27
Homepage: http://www.nethelpdesk.com/
Category: Business
NetHelpDesk 4.52 Description
"Services provided include on-site training and implementation"
Edit by : Main Features include:e:
Enter support tickets via Web, Email or Windows
Inventory Management and Network Diagramming Tool
Knowledge Base and Documentation Organiser
Extensive Service Level Reporting
No complicated install process
Get Up and running in less than 10 minutes!
Additional features:
Keep track of progress and time spent on jobs
Stock control of chargeable/non chargeable items
Provide individual knowledge base per department/client
Escalate help tickets
TAPI interface
Sync to LDAP/Active Directory
Use Windows authentication for logging on
Integrate with 3rd party programs to log ticket automatically, e.g. if a virus is detected
Launch Remote Assistance software
Capture hardware/software configuration automatically
Access to SQL upsize wizard
Import users/devices from spreadsheets you can free download NetHelpDesk 4.52 now.
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Services provided include on-site training and implementation
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